the o2 ticket fiasco continues

after 20 minutes of the same message whilst waiting to buy Michael Jackson tickets on ticketmaster…

There was a problem processing your request.
We apologise for any inconvenience.

(0x100080) If you submitted an order, and are not sure if it went through, please check Order History or contact Customer Service.

Grrr

Anyway off to work now so it will have to be just Take That in the summer!

o2 and ticketmaster

So the o2 page for priority tickets to see Michael Jackson simply has a link to ticketmaster anyway! So that was kind of pointless. Now the ticketmaster website has a lovely message:

Your wait time is approximately 15 minutes or more

If you refresh this page or hit the back button, you will lose your place in line!
We’ll continue to update the page to let you know approximately how much time you have to wait and
we’ll tell you if we’re able to find tickets.

So that’s 15 minutes to let you know if we have tickets even…

The o2 is a success

Sadly though the website isn’t. Now don’t judge me about trying to buy Michael Jackson tickets – I’m not a fan but since Andrew isn’t a Take That fan and bought tickets I thought I should reciprocate.
The o2 blueroom website or o2priority website designed to allow o2 customers to purchase tickets before they go on sale to the general public is however not coping very well with the demand. The same happened last summer when they released the iPhone 3G so it shouldn’t be a surprise.
That time I didn’t manage to order an iPhone and in the end bought one from Carphone Warehouse instead as o2 couldn’t cope with demand and couldn’t create a waiting list either.
It’s now around 7:45 and I’ve been trying since 7am intermittently. No doubt by the time I get back from work they will have fixed the problem and sold all the tickets…